Exciting changes are on the horizon for MIE Solutions UK Ltd. The company has officially rebranded as 5S Technologies Ltd, marking a pivotal step in its evolution. This name change isn’t just cosmetic; it symbolises a strengthened partnership with MIE Solutions Inc, now part of the international Mirador Software group, a family‐owned network of ERP software companies. As the exclusive UK reseller and support provider for the industry‐renowned MIETrak Pro ERP software, 5S Technologies aims to build on its robust foundation by embracing a forward‐thinking identity. The new name reflects the company’s dedication to continuous improvement and advanced solutions, values synonymous with the 5S methodology emphasising efficiency and organisation.
What does this mean for customers?
For our existing customers, this rebrand comes with exciting new benefits. Under a formal value-added reseller agreement with MIE Solutions Inc., UK clients will continue to receive exceptional support from the UK helpdesk, but with additional advantages. Customers will now have access to an expanding development team working diligently on future software releases. New features will include a modernised user interface, AI-powered functionality, faster load times, and fewer clicks, enhancing the overall user experience.
We are also pleased to announce the introduction of a dedicated QA department who will drive improvements in customer engagement, education, and account management. This team will encourage customers to play an active role in defining the future roadmap for both the software and support. The new reseller agreement also ensures customers will have direct access to all new software versions upon release, allowing them to leverage the latest features and improvements without delay.
Importantly, the company’s local operations and high‐quality service will remain unchanged. The trusted team, led by Sam Hawkes and Chris Mann, will continue to deliver the same exceptional support that customers rely on. This rebrand is about enhancing the customer experience and future‐proofing the MIETrak Pro product in the UK for decades to come. “We are thrilled to take this next step as 5S Technologies,” says Chris Mann and Sam Hawkes. “Our mission remains steadfast: to provide the UK manufacturing community with the tools and support they need to thrive. With our new name, we’re better positioned to showcase our forward‐looking approach and commitment to innovation.”
5S Technologies
Tel: 01527 576444
Email: [email protected]
www.5-s.co.uk